Archive or Events
2019
Conversation Analysis for Non-Academics
November 2019
Presenter Elizabeth Stokoe, Rein Sikveland, Saul Albert
Where Burleigh Court, Loughborough University
This is a one-day workshop, 9.30am - 5.30pm.
CARM Training for Professional & Workplace Communication Encounters (13-14th March 2019)
March 2019
Presenter Professor Elizabeth Stokoe and Dr Rein Ove Sikveland
Where Burleigh Court, Loughborough University
This workshop is intended for academics and practitioners who want to learn about CARM and its use in training professionals. The participants should have some training in CA, have conducted CA research, and want to run workshops with practitioners. Participants should have completed or currently be working on their PhD.
2017
Negotiation, persuasion and decision-making conversations
December 2017
Presenter Professor Elizabeth Stokoe
Where Ricoh Arena, Coventry
Conversation Analytic Role-play Method
December 2017
Presenter Dr Rein Ove Sikveland
Where Melbourne, Australia
When conversation starts
December 2017
Presenter Professor Elizabeth Stokoe
Where Kia Oval, London
Effective communication when dealing with people in crisis and conflict
November 2017
Presenter Dr Rein Ove Sikveland
Where MLC centre, Sydney, Australia
Negotiation, persuasion and high stakes decision-making for mediators and other professionals
November 2017
Presenter Professor Elizabeth Stokoe
Where Home Office / Operational Communications in Policing (OCiP)
CA Transcription course
November 2017
Presenter Dr Rein Ove Sikveland
Where Loughborough University
This is a practical workshop to develop the transcription skills of PhD students and researchers using conversation analysis (CA).
How words matter when dealing with resistance and conflict
November 2017
Presenter Dr Rein Ove Sikveland
Where Scottish Mediation, Glasgow
Effective communication for promoting mediation
September 2017
Presenter Elizabeth Stokoe, Frances Collins, Jo Wdowiak
Where Burleigh Court, Loughborough University
This workshop is intended to help organisations that offer mediation to understand what works, and what doesn’t work, in the visual design and writing of promotional materials.
How to control a conversation with a single word
May 2017
Presenter Professor Elizabeth Stokoe
Where Risky Business, London
CARM workshop for hostage negotiation
March 2017
Presenter Professor Elizabeth Stokoe and Dr Rein Sikveland
Where London
Why we need a science of talk
March 2017
Presenter Dr Rein Ove Sikveland
Where Science Museum, London
CARM for academics
February 2017
Presenter Professor Elizabeth Stokoe
Where University of Jyväskylä, Finland
Why we need to talk about talk
February 2017
Presenter Professor Elizabeth Stokoe
Where University of Jyväskylä, Finland
CARM Training for Professional & Workplace Communication Encounters
January 2017
Presenter Professor Elizabeth Stokoe and Dr Rein Ove Sikveland
Where Burleigh Court, Loughborough University
For academics, if you are a trained conversation analyst, we can train you to become an accredited CARM Affiliate.
The next CARM training workshop is January 25-26, 2017
Why it matters to talk about talk
January 2017
Presenter Professor Elizabeth Stokoe
Where Home Office Digital, London
CARM Training for GP receptions
January 2017
Presenter Dr Rein Ove Sikveland
Where University Medical Centre, Loughborough
2016
Conversation Analysis for Mediators
November 2016
Presenter Dr Rein Ove Sikveland
Where Anthony Collins Solicitors
Loughborough’s study analysed in detail the telephone conversations between parties being offered mediation and the mediation provider, and used the Conversation Analytic Role-play Method (CARM) to show what works well in getting parties to commit to the process, and what works less well. This method of scrutinising the words, pauses, overlappings, interruptions etc., which we all use in everyday speech – will also assist mediators to understand better what the parties/lawyers/others actually mean when they are speaking.
Who should attend? Mediators and those interested in becoming mediators; solicitors and others involved in dispute resolution.
Communication barriers to mediation and how to avoid them
November 2016
Presenter Professor Elizabeth Stokoe
Where London Mediators’ Day, London
The power of listening: The science of analyzing conversations, second by second
October 2016
Presenter Professor Elizabeth Stokoe
Where Oslo PR talks, Oslo, Norway
Effective communication in mediation encounters
October 2016
Presenter Dr Rein Ove Sikveland
Where Andrew Jackson Solicitors, Hull
Why we need a science of ‘talk’
October 2016
Presenter Professor Elizabeth Stokoe
Where Digital Science, London
Effective practice in telephone calls between patients and GP receptionists
October 2016
Presenter Dr Rein Ove Sikveland
Where RCGP Annual Primary Care Conference, Harrogate
CARM Training for GP receptions
September 2016
Presenter Dr Rein Ove Sikveland
Where Castle Healthcare Practice, Nottingham
Listening and Responding Effectively to the Voice of the Customer
September 2016
Presenter Professor Elizabeth Stokoe
Where Social Customer Care, Digital Contact Centre and Customer Experience Forum, London
Why a science of talk matters
July 2016
Presenter Professor Elizabeth Stokoe
Where Conversation Room, The Royal Institution, London
Previous Discourse speaker Elizabeth Stokoe's research focuses on social interaction and has led to the development of the 'Conversation Analytic Role-play Method', a technique for communication training which won Loughborough University's Social Enterprise award in 2013. Elizabeth's life and research were featured on BBC Radio 4's 'The Life Scientific' and she has recently given a TEDx Talk.
CARM Training for GP receptions
July 2016
Presenter Professor Elizabeth Stokoe & Dr Rein Ove Sikveland
Where Bakewell surgery, Bakewell
CARM and the science of cold calling
June 2016
Presenter Professor Elizabeth Stokoe, Dr Rein Ove Sikveland, and Dr Bogdana Huma
Where Birmingham, West Midlands
Training event for Toshiba Tech Business Forum
What works to engage people in mediation?
June 2016
Presenter Professor Elizabeth Stokoe
Where London
Mediation For Business
What works to engage people in mediation?
June 2016
Presenter Professor Elizabeth Stokoe
Where
Resolution East and West Sussex, Kent and Surrey’s Dispute Resolution Day
Effective practices for client engagement in workplace interactions
June 2016
Presenter Dr Rein Ove Sikveland
Where British Museum, London
Customer Engagement 2016 will lead the industry in driving excellence within the customer engagement space. This is the flagship event for the DMA’s Customer Engagement campaign and will feature the results from the first in a three-part research series, as well as key thinking from experts in the field.
From how C-suite can overcome operational and cultural barriers, to implementation-level tactics and techniques; this annual summit will explore the combined effectiveness of data, technology and creativity.
The language of conflict resolution
June 2016
Presenter Professor Elizabeth Stokoe
Where ACAS, Bristol
Neutrality, Impartiality and Bias in Mediation
June 2016
Presenter Dr Rein Ove Sikveland
Where High Trenhouse, Malham Moor, North Yorkshire
This is a workshop for mediators, focusing on explaining and displaying impartiality in mediation settings.
Conversation Analytic Role-play Method
May 2016
Presenter Professor Elizabeth Stokoe
Where Rutgers University, USA
How to engage prospective mediation clients
May 2016
Presenter Professor Elizabeth Stokoe
Where Family Matters Mediate, Doncaster
Contact Juliette Dalrymple to attend.
Conversation Analytic Role-play Method
May 2016
Presenter Professor Elizabeth Stokoe
Where Aalborg University, Denmark
CARM training for professional and workplace communication encounters
April 2016
Presenter Dr Rein Sikveland
Where Sydney, Australia
A half-day course for mediators, on effective communication for engaging prospective mediation clients.
Turning Enquiries Into Mediations
April 2016
Presenter Dr Rein Sikveland
Where Sydney, Australia
A half-day course for mediators, on effective communication for engaging prospective mediation clients.
How to engage potential mediation clients
April 2016
Presenter Professor Elizabeth Stokoe
Where Blake Morgan, Oxford
Community Science Talk Series
April 2016
Presenter Professor Elizabeth Stokoe
Where Birmingham
2015
Effective communication for promoting mediation
October 2015
Presenter Professor Elizabeth Stokoe, Dr Rein Sikveland, Joanne Lloyd and Frances Collins (a dozen eggs)
Where Burleigh Court, Loughborough
The aim of this workshop is to help organisations that offer mediation to understand what works, and what doesn’t work, in written communication with clients and potential clients.
CARM workshops for Resolution
May 2015
Presenter Professor Elizabeth Stokoe and Dr Rein Sikveland
Where London
The conversational racetrack
May 2015
Presenter Professor Elizabeth Stokoe
Where Royal Institution
Friday Evening Discourse
The power of language in dispute resolution. Procrastinate, litigate or mediate? A short course in resolving difficult issues.
March 2015
Presenter Professor Elizabeth Stokoe
Where CP Events
CARM presentation. CX Edge: From Customer Experience to Competitive Advantage
March 2015
Presenter Professor Elizabeth Stokoe and Dr Rein Sikveland
Where London
US Superior Court Dispute Resolution
March 2015
Presenter Professor Elizabeth Stokoe
Where Washington DC
CARM training for professional and workplace communication encounters.
February 2015
Presenter Professor Elizabeth Stokoe and Dr Rein Sikveland
Where Loughborough University
Decision-making practice for neonatal consultants. Parents and Neonatal Decisions
February 2015
Presenter Professor Elizabeth Stokoe, C Shaw and N. Marlow
Where UCL
Effective communication for engaging mediation clients. Mountains to molehills
February 2015
Presenter Professor Elizabeth Stokoe
Where Surrey
Effective communication for engaging mediation clients.
February 2015
Presenter Professor Elizabeth Stokoe and Dr Rein Sikveland
Where Newcastle, David Gray Solicitors and Family Mediation Northeast,
http://www.davidgray.co.uk/
Effective communication for engaging mediation clients.
February 2015
Presenter Professor Elizabeth Stokoe
Where Bristol Mediation
Effective communication for engaging mediation clients
February 2015
Presenter Dr Rein Sikveland
Where Scottish Centre for Conflict Resolution, Conference
Dealing with prejudice in mediation.
January 2015
Presenter Professor Elizabeth Stokoe
Where Family Matters Mediate, Doncaster
The conversational racetrack.
January 2015
Presenter Professor Elizabeth Stokoe
Where Cokethorpe School, Witney
Effective communication for engaging mediation clients.
January 2015
Presenter Professor Elizabeth Stokoe and Dr Rein Sikveland
Where Time2Talk@ Mediation Plus, Eastbourne
Effective communication for engaging mediation clients.
January 2015
Presenter Professor Elizabeth Stokoe
Where Harrogate Collaborative Pod
2014
Converting callers to clients
November 2014
Presenter Professor Elizabeth Stokoe
Where TWM Solicitors LLP, Wimbledon
Effective communication for marketing mediation services: A CARM workshop - FULL
November 2014
Presenter Professor Elizabeth Stokoe, Joanne Lloyd and Frances Collins (a dozen eggs)
Where Loughborough University
How to engage mediation clients
November 2014
Presenter Professor Elizabeth Stokoe
Where Pinney Talfourd LLP, Upminster
How to engage mediation clients
November 2014
Presenter Professor Elizabeth Stokoe
Where ACAS Employment Relations Forum, Nottingham
The (in)authenticity of simulated talk: Comparing role-played and actual conversation and the implications for communication training
October 2014
Presenter Professor Elizabeth Stokoe
Where Conference The Future of Mediation Training, London
The conversational racetrack
October 2014
Presenter Professor Elizabeth Stokoe
Where TEDX Bermuda
How to engage parties in mediation
October 2014
Presenter Professor Elizabeth Stokoe
Where CIArb 7th Mediation Symposium: Online Mediation - The Challenges and Opportunities for Today's Mediator, London
Effective communication for resilient mediation services: A CARM workshop
October 2014
Presenter Professor Elizabeth Stokoe
Where Emsleys Solicitors, Leeds
The Conversational Racetrack: The Conversation Analytic Role-play Method
September 2014
Presenter Professor Elizabeth Stokoe
Where 4th Int. Conference Applied Linguistics and Professional Practice, Geneva
The conversational racetrack: Effective communication for mediators
September 2014
Presenter Professor Elizabeth Stokoe
Where ACAS Employment Relations Forum, Manchester
The science of interaction
September 2014
Presenter Professor Elizabeth Stokoe
Where Association of Cambridge Mediators, Cambridge
Effective communication for resilient mediation services
September 2014
Presenter Professor Elizabeth Stokoe
Where Barker Gotelee Solicitors, Ipswich
The CARM approach to mediation training
July 2014
Presenter Professor Elizabeth Stokoe
Where Stonegate Mediation Group, LLC, Dover, MA, USA
The CARM approach to mediation training
July 2014
Presenter Professor Elizabeth Stokoe
Where Academy of Professional Family Mediators, New York
How to deal with “-isms” in mediation: A CARM workshop
July 2014
Presenter Professor Elizabeth Stokoe
Where Community Boards, San Francisco
The Conversation Analytic Role-play Method
June 2014
Presenter Professor Elizabeth Stokoe
Where Resolution East and West Sussex / Kent Dispute Resolution Day
Researching mediation and training mediators: The Conversation Analytic Role-play Method
June 2014
Presenter Professor Elizabeth Stokoe
Where SOAS, School of Law, University of London
Effective practices for resilient mediation services: A Conversation Analytic Role-play Method Workshop
June 2014
Presenter Professor Elizabeth Stokoe
Where Bristol Mediation
The Conversation Analytic Role-play Method: Methods for peer mediation
June 2014
Presenter Professor Elizabeth Stokoe and Dr Carly Butler
Where Peer Mediation Network
Engaging prospective mediation clients
June 2014
Presenter Paul Gadd & Elizabeth Stokoe
Where College of Mediators annual conference, London
Plenary lecture: The conversation analytic role-play method
April 2014
Presenter Professor Elizabeth Stokoe
Where Vienna, International Pediatric Simulation Society conference
CARM-Text for mediators
April 2014
Presenter Professor Elizabeth Stokoe
Where Resolution, London
Effective practices for resilient mediation services: Training with the ‘Conversation Analytic Role-play Method’
March 2014
Presenter Professor Elizabeth Stokoe
Where Peterborough Family Mediation Service
Challenging role-play as a training tool for police officers: The Conversation Analytic Role-play Method
March 2014
Presenter Professor Elizabeth Stokoe
Where Centre for Evidence and Criminal Justice Studies Northumbria University
The Conversation Analytic Role-play Method”: Effective practices for resilient mediation services
March 2014
Presenter Professor Elizabeth Stokoe
Where The Dispute Mediation Consultancy LLP
Challenging role-play as a training tool for police officers: The Conversation Analytic Role-play Method
March 2014
Presenter Professor Elizabeth Stokoe
Where Institute of Criminology, Cambridge
The conversational racetrack
March 2014
Presenter Professor Elizabeth Stokoe
Where Royal Institution
Challenging role-play as a training tool for police officers: The Conversation Analytic Role-play Method
March 2014
Presenter Professor Elizabeth Stokoe
Where Institute of Criminology, Cambridge
Effective practices for resilient mediation services: A Conversation Analytic Role-play Method Workshop
February 2014
Presenter Professor Elizabeth Stokoe
Where Bromley Mediation Service
Effective practices for resilient mediation services: A Conversation Analytic Role-play Method Workshop
February 2014
Presenter Professor Elizabeth Stokoe
Where Divorce and Separation Centre, Surrey
Managing ‘-isms’ in community mediation
January 2014
Presenter Professor Elizabeth Stokoe
Where Manchester Mediation Services
Effective practices for resilient mediation services: Training with the ‘Conversation Analytic Role-play Method’
January 2014
Presenter Professor Elizabeth Stokoe
Where Family Matters Mediate, Doncaster
The Conversation Analytic Role-play Method
January 2014
Presenter Professor Elizabeth Stokoe
Where London Resource Centre, Reconstruct
2013
Effective practice for resilient mediation services: Training with the ‘Conversation Analytic Role-play Method’
December 2013
Presenter Professor Elizabeth Stokoe
Where Mills and Reeve LLP, Cambridge
Effective practice for resilient mediation services: Training with the ‘Conversation Analytic Role-play Method’
December 2013
Presenter Professor Elizabeth Stokoe
Where Pellys Solicitors, Bishop’s Stortford
The Conversational Racetrack: The Conversation Analytic Role-play Method
November 2013
Presenter Professor Elizabeth Stokoe
Where Tatler, London
How to sell an unknown service: Barriers to mediation
November 2013
Presenter Professor Elizabeth Stokoe
Where Smile Mediation, Burnley
Identifying effective communicative practices for resilient mediation services
November 2013
Presenter Professor Elizabeth Stokoe
Where Burleigh Court, Loughborough University, UK
Opening a mediation
October 2013
Presenter Professor Elizabeth Stokoe
Where London Mediators' Day, Rotherhithe
The Conversational Racetrack: The Conversation Analytic Role-play Method
October 2013
Presenter Professor Elizabeth Stokoe
Where KCH Garden Square Chambers, Nottingham
Managing ‘-isms’ in community mediation
October 2013
Presenter Professor Elizabeth Stokoe
Where CALM (Confidential And Local Mediation), London
Identifying effective practice for resilient mediation services: Training with the ‘Conversation Analytic Role-play Method’
October 2013
Presenter Professor Elizabeth Stokoe
Where Wandsworth Mediation Service, London
The Conversational Racetrack: The Conversation Analytic Role-play Method (Plenary address)
September 2013
Presenter Professor Elizabeth Stokoe
Where Dispute Resolution Conference, East Midlands Conference Centre
Ten top tips for mediators
July 2013
Presenter Professor Elizabeth Stokoe
Where Brighton and Hove Independent Mediation Service
Opening a mediation and solution-focused questions
July 2013
Presenter Professor Elizabeth Stokoe
Where Brighton and Hove Independent Mediation Service
Identifying effective practice for resilient mediation services (Guest address)
July 2013
Presenter Professor Elizabeth Stokoe
Where Ealing Mediation Service Annual General Meeting
Examining mediators’ communication roadblocks: Training with CARM
June 2013
Presenter Professor Elizabeth Stokoe
Where Family Matters Mediate Limited, Doncaster
Examining mediators’ communication roadblocks: Training with CARM
June 2013
Presenter Professor Elizabeth Stokoe
Where Merton and Sutton Mediation Service
Overcoming barriers to mediation: The ‘Conversation Analytic Role-play Method’
June 2013
Presenter Professor Elizabeth Stokoe
Where National Family Mediation, London
Overcoming barriers to mediation: Training with the ‘Conversation Analytic Role-play Method’
May 2013
Presenter Professor Elizabeth Stokoe
Where CALM (Confidential And Local Mediation), London
Overcoming barriers to mediation: Training with the ‘Conversation Analytic Role-play Method’
May 2013
Presenter Professor Elizabeth Stokoe
Where Wandsworth Mediation Service, London
Examining mediators’ communication roadblocks: Training with CARM
May 2013
Presenter Professor Elizabeth Stokoe
Where FAME: Nottinghamshire Children and Families Mediation Service, Nottingham
Overcoming barriers to mediation: The ‘Conversation Analytic Role-play Method’
May 2013
Presenter Professor Elizabeth Stokoe
Where National Family Mediation, Birmingham
Overcoming barriers to mediation: Training with the ‘Conversation Analytic Role-play Method’
May 2013
Presenter Professor Elizabeth Stokoe
Where North West Mediation Network, Wirral
Examining mediators’ communication roadblocks: Training with CARM
April 2013
Presenter Professor Elizabeth Stokoe
Where New York Peace Institute / Safe Horizon Mediation, New York, USA
(postponed from November 2012)
Examining mediators’ communication roadblocks: Training with CARM
April 2013
Presenter Professor Elizabeth Stokoe
Where John Jay College of Criminal Justice Mediators’ Breakfast, New York, USA
(postponed from November 2012)
Converting calls into clients: How conversation analysis can work for you
April 2013
Presenter Professor Elizabeth Stokoe
Where Resolution National Conference
Examining mediators’ communication roadblocks: Training with CARM
April 2013
Presenter Professor Elizabeth Stokoe
Where Hastings and Rother Mediation
Examining mediators’ communication roadblocks: Training with CARM
April 2013
Presenter Professor Elizabeth Stokoe
Where Midlands Mediation Network Open Day
Examining mediators’ communication roadblocks: Training with CARM
April 2013
Presenter Professor Elizabeth Stokoe
Where Kent Family Mediation
Overcoming client barriers to mediation
April 2013
Presenter Professor Elizabeth Stokoe with Stephen Anderson
Where Anderson Family Matters, Loughborough
Positive conversations in mediation
March 2013
Presenter Professor Elizabeth Stokoe
Where Keynote presentation for 25 Years of Milton Keyes Community Mediation Service
Opening a mediation and asking solution-focused questions
March 2013
Presenter Professor Elizabeth Stokoe
Where Cambridge Community Mediation
CARM: The Conversation Analytic Role-play Method
March 2013
Presenter Professor Elizabeth Stokoe
Where Communication Studies Department – Northeastern University, Boston, Department of Communication – University of New Hampshire
Effective practices for resilient mediation services: A Conversation Analytic Role-play Method Workshop
March 2013
Presenter Professor Elizabeth Stokoe
Where Fosters Mediation / Barker Gotelee, Ipswich
Examining mediators’ communication roadblocks: Training with CARM
January 2013
Presenter Professor Elizabeth Stokoe
Where National Association for Community Mediation
2012
Applying designedly large scale qualitative research: Conversation analysis and communication training
November 2012
Presenter Professor Stokoe
Where Centre for Applied Research in Psychology, Coventry University
Applying designedly large scale qualitative research: The Conversation Analytic Role-play Method (CARM) and communication training
October 2012
Presenter Professor Stokoe
Where Anéla Study Group Discourse Analysis (AWIA) symposium, University of Groningen, The Netherlands
The (in)authenticity of simulated talk: Comparing role-played and actual interaction and the problems of communication training
October 2012
Presenter Anéla Study Group Discourse Analysis (AWIA) symposium, University of Groningen, The Netherlands
Where
Talk in theory; talk in practice: Social psychology, research methods, and the ‘interactional imperative’
October 2012
Presenter Professor Stokoe
Where Department of Psychology, Open University
Talk in theory, talk in practice: Applying findings and creating impact from conversation analytic studies of gender and interaction
October 2012
Presenter Professor Stokoe
Where Centre for Gender Studies, University of Winchester
Examining mediators’ communication roadblocks
October 2012
Presenter Professor Stokoe
Where Mediation Program, Volunteers of America NNE, Maine, USA
Solution-focused questions in mediation
October 2012
Presenter Professor Stokoe
Where Community Dispute Settlement Center, Cambridge MA, USA
Opening a mediation, and solution-focused questions
September 2012
Presenter Professor Stokoe
Where Milton Keyes Community Mediation Service
The ‘Conversation Analytic Role-play Method’
September 2012
Presenter Professor Stokoe
Where College of Mediators annual conference
The ‘Conversation Analytic Role-play Method’
September 2012
Presenter Professor Stokoe
Where London Family Mediator’s Breakfast
Examining mediators’ communication roadblocks
July 2012
Presenter Professor Stokoe
Where Cambridge Commuity Mediation
Examining mediators’ communication roadblocks
July 2012
Presenter Professor Stokoe
Where Brighton and Hove Independent Mediation Service
Solution-focused questions in mediation
July 2012
Presenter Professor Stokoe
Where MESH Community Cohesion Services, Sheffield
Solution-focused questions in mediation
July 2012
Presenter Professor Stokoe
Where Wirral Mediation Service
First questions in mediation
June 2012
Presenter Professor Stokoe
Where Loughborough University Mediators’ Workshop
Opening a mediation
June 2012
Presenter Professor Stokoe
Where Loughborough University Mediators’ Workshop
Applying designedly large scale qualitative research: Conversation analysis and communication training
June 2012
Presenter Professor Stokoe
Where Conference on Applied Qualitative Research in Psychology, University of Derby
The ‘Conversation-Analytic Role-play Method’
May 2012
Presenter Professor Stokoe
Where International Investigative Interviewing Research Group conference, Toronto
Solution-focused questions in mediation
May 2012
Presenter Mediation Hertfordshire
Where
Solution-focused questions in mediation
May 2012
Presenter Professor Stokoe
Where Mediation Services Manchester
Solution-focused questions in mediation
May 2012
Presenter Professor Stokoe
Where Common Ground: Mediation in Tower Hamlets
Solution-focused questions in mediation
May 2012
Presenter Professor Stokoe
Where Conflict and Change
The ‘Conversation-Analytic Role-play Method’ (CARM©) and the problems of simulated role-play training
April 2012
Presenter Professor Stokoe
Where RogenSi Consultancy, London
Neighbour disputes and conflict: Institutional-interactional findings from a large-scale qualitative project
April 2012
Presenter Professor Stokoe
Where Department of Child and Youth Studies, Stockholm University
The ‘Conversation-Analytic Role-play Method’
March 2012
Presenter Professor Stokoe
Where Research That Matters conference, Loughborough University
Mediating neighbour disputes
March 2012
Presenter Professor Stokoe
Where Translating Cultures in International Mediation, University of Nottingham
Examining mediators’ communication roadblocks
January 2012
Presenter Professor Stokoe
Where Mediation Hertfordshire
Examining mediators’ communication roadblocks
January 2012
Presenter Professor Stokoe
Where South Lanarkshire Council
Experiences of and lessons learnt from applying CA to communication skills training in various settings: CARM©
January 2012
Presenter Professor Stokoe
Where Provider-client interaction and adherence to ART, Institute for International Health and Development, Queen Margaret University, Edinburgh
Examining mediators’ communication roadblocks
January 2012
Presenter Professor Stokoe
Where Mediation Services Manchester
Solution-focused questions in mediation
January 2012
Presenter Professor Stokoe
Where Devon Mediation Service
2011
Examining mediators’ communication roadblocks
December 2011
Presenter Professor Stokoe
Where Mediation Services Manchester
Solution-focused questions in mediation
November 2011
Presenter Professor Stokoe
Where Glasgow Community and Safety Services, Mediation Service
Solution-focused questions in mediation
November 2011
Presenter Professor Stokoe
Where Fife, Forth and Tayside SACRO Mediation Services
Solution-focused questions in mediation
November 2011
Presenter Professor Stokoe
Where East Lothian Community Mediation Services
Solution-focused questions in mediation
November 2011
Presenter Professor Stokoe
Where Edinburgh Community Mediation Services
Mediating and policing neighbour disputes: The ‘Conversation Analytic Role-play Method’ as an alternative to simulated communication training
November 2011
Presenter Professor Stokoe
Where Department of Human Communication Sciences, University of Sheffield
Solution-focused questions in mediation
November 2011
Presenter Professor Stokoe
Where West Sussex Mediation Service
Examining mediators’ communication roadblocks
October 2011
Presenter Professor Stokoe
Where Devon Mediation Service
Examining mediators’ communication roadblocks
October 2011
Presenter Professor Stokoe
Where Wirral Mediation Service
Police interviewing and the ‘Conversation Analytic Role-play Method’
September 2011
Presenter Professor Stokoe
Where Crime Academy, Metropolitan Police, Hendon
Examining mediators’ communication roadblocks
September 2011
Presenter Professor Stokoe
Where Milton Keyes Community Mediation Service
Examining mediators’ communication roadblocks
September 2011
Presenter Professor Stokoe
Where Swale Mediation Service
Examining mediators’ communication roadblocks
September 2011
Presenter Professor Stokoe
Where Belfast
Mediating and policing neighbour disputes: The ‘Conversation Analytic Role-play Method’ as an alternative to simulated communication training
September 2011
Presenter Professor Stokoe
Where School of Humanities, Education and Social Science, Orebro University, Sweden
Mediating and policing neighbour disputes: The ‘Conversation Analytic Role-play Method’ as an alternative to simulated communication training
September 2011
Presenter Professor Stokoe
Where Department of English, Karlstad University, Sweden
Examining mediators’ communication roadblocks
August 2011
Presenter Professor Stokoe
Where Lambeth Mediation Services
‘Rapport’ in institutional encounters: The epistemic complexities of empathy, sympathy, affiliation and alignment and their consequences for ‘successful outcomes’
July 2011
Presenter Professor Stokoe
Where International Pragmatics Association Conference, Manchester
Dealing with ‘-isms’ in neighbour mediation
June 2011
Presenter Professor Stokoe
Where Conflict and Change, London
Examining mediators’ communication roadblocks
May 2011
Presenter Professor Stokoe
Where West Sussex Mediation Service, Billingshurst
The ‘Conversation Analytic Role-play Method’
April 2011
Presenter Professor Stokoe
Where Crime Academy, Criminal Justice Faculty, Hendon
The ‘Conversation Analytic Role-play Method’
April 2011
Presenter
Where Alison Knight Training Consultancy and Peter Grimshaw Consultancy, Advanced Suspect Interview training, Leicestershire
How to do the ‘Conversation Analytic Role-play Method’
April 2011
Presenter Professor Stokoe
Where School of Humanities, Education and Social Science, Örebro University, Sweden
Examining mediators’ communication roadblocks
April 2011
Presenter Professor Stokoe
Where Glasgow Community & Safety Services Mediation Service, Glasgow
Analysing neighbour mediation calls: Implications for mediation practice and training
March 2011
Presenter Professor Stokoe
Where US Superior Court Washington Alternative Dispute Resolution Service
Examining mediators’ communication roadblocks
March 2011
Presenter Professor Stokoe
Where Community Dispute Settlement Center, Cambridge MA, USA
Neighbour disputes, mediation, and communication training: Using conversation analysis to develop alternatives to simulated role-play
March 2011
Presenter Professor Stokoe
Where School of Communication and Information, Rutgers University
Analysing neighbour mediation calls: Implications for mediation practice and training
March 2011
Presenter Professor Stokoe
Where Dispute Resolution Program, John Jay College of Criminal Justice, New York
“Got up, went to the toilet, had a ****”: Communication, simulation, research and ‘the impact agenda’
February 2011
Presenter Professor Stokoe
Where Department of Social Sciences, Loughborough University
Analysing neighbour mediation calls: Implications for mediation practice and training
January 2011
Presenter Professor Stokoe
Where Forth, Fife and Tayside SACRO Mediation Service, Perth
2010
Mediation and social interaction: Bridging academic and practitioner concerns and the developing of mediation training
November 2010
Presenter Professor Stokoe
Where Mediators’ Institute of Ireland Conference, Dublin
Analysing neighbour mediation calls: Implications for mediation practice and training
November 2010
Presenter Professor Stokoe
Where Conflict and Change, London
Moving forward with conversation and membership categorisation analysis: New directions for systematic and applied research
November 2010
Presenter
Where Keynote presentation – 7th Australasian Symposium on Conversation Analysis and Membership Categorization Analysis, Wellington
Application without compromise? Using conversation analysis to evaluate, and develop new types of, role-play training
September 2010
Presenter Professor Stokoe
Where British Social Psychology Social Psychology Section Annual Conference, Winchester
Analysing neighbour mediation calls: Implications for mediation
September 2010
Presenter Professor Stokoe
Where East Lothian Community Mediation Services, Edinburgh
Application without compromise? Using conversation analysis to evaluate, and develop new types of, role-play training
July 2010
Presenter Professor Stokoe
Where International Conference on Conversation Analysis, Mannheim
Analysing neighbour mediation calls: Implications for mediation practice and training
July 2010
Presenter Professor Stokoe
Where MESH Community Cohesion Services, Sheffield
Analysing neighbour mediation calls: Implications for a new kind of role-play training
June 2010
Presenter Professor Stokoe
Where Knowledge Exchange Workshop on Telephone Helplines, Edinburgh University
Role-play training and simulated interaction
May 2010
Presenter Professor Stokoe
Where Department of Applied Linguistics, UCLA
Police interview training with role-play
March 2010
Presenter Professor Stokoe
Where Leicestershire Constabulary
Application without compromise? Using conversation analysis to evaluate, and develop new types of, role-play training
February 2010
Presenter Professor Stokoe
Where Department of English Studies, University of Stirling
2009
Using a new kind of role play to understand the mediation of neighbour disputes
September 2009
Presenter Professor Stokoe
Where Tower Hamlets Mediation Service
Interaction in the community and the mediation of disputes
January 2009
Presenter Professor Stokoe
Where Hillingdon Community Mediation
Interaction in the community and the mediation of disputes
January 2009
Presenter Professor Stokoe
Where Tower Hamlets Mediation Service
2008
Interaction in the community: Racism and identity conflicts
December 2008
Presenter Professor Stokoe
Where Swindon Borough Council
Understanding the mediation of neighbour complaints
October 2008
Presenter Professor Stokoe
Where London Mediators’ Day
Anatomy of a neighbour complaint
June 2008
Presenter Professor Edwards and Professor Stokoe
Where ESRC Symposium on Conflict Resolution and Mediation in Talk-in-Interaction, Newcastle University
Understanding mediation and neighbour disputes as social action
April 2008
Presenter Professor Stokoe
Where Birkbeck College, London
Understanding mediation and neighbour disputes as social action
February 2008
Presenter Professor Stokoe
Where Birkbeck College, London
How neighbours talk: Challenging language
January 2008
Presenter Professor Stokoe
Where Centre for Psychosocial Studies / Community Resolve Mediation Community=Communication Seminar Series, Bristol